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Transit Business Plan 2008

A long-range plan for expanding regional transit service and doubling ridership by 2015

Go Transit - Go Green Introduction and Objectives

The Nanaimo Regional Transit Business Plan is a comprehensive, long-range plan that provides a strategic vision for transit in the Nanaimo region. The plan was prepared by BC Transit in cooperation with the Regional District of Nanaimo. IBI Group consultants were also contracted to develop supporting material. The plan links with other planning processes in the region and constituent municipalities, and it will act as a guide for transit service planning and delivery in the Nanaimo region over the next ten years.

The primary goal of the Nanaimo Regional Transit Business Plan is to encourage greater transit ridership in the Nanaimo region by providing transit and other sustainable transportation options that improve mobility for people who have few other transportation options and also offer an attractive alternative for automobile drivers. The objectives for the Nanaimo Regional Transit Business Plan can be grouped into three broad categories: community objectives, passenger service objectives, and financial and performance objectives.

Market Analysis

The plan identifies a number of key market characteristics affecting future needs for transit in the Nanaimo region.

Review of Existing Transit Service Proposed Service Improvements
Click Here to download the full 2008 Nanaimo Regional Transit Plan

The plan includes 24,500 annual hours of expanded conventional transit service in the short range period (2009-10) and a further 65,900 annual hours of expanded service in the medium range period (2011-18). The projected addition of more than 90,000 annual service hours would result in nearly doubling the conventional transit service level in the Nanaimo region over the next decade. This increase falls in line with the Provincial Transit Plan, which looks to double transit ridership by 2020.

Summary of Proposed Short Range Service Options (2009 & 2010)
  Service Description Service hours Additional vehicles Additional rides Total cost Net RDN cost
2009 - March 5,000 2 117,000 $452,000 $135,000
S1 5-Fairview/6-Harewood 30-minute peak period service 4,200 2 105,000 $388,000 $112,000
S2 90-Intercity Connector &10-Lantzville additional peak period trips (includes review of connections to Departure Bay and Nanoose) 800 0 12,000 $64,000 $23,000
2009 - September 9,400 3 215,000 $828,000 $241,000
S3 8-South/9-North 30 minute peak period service 1,600 1 40,000 $154,000 $49,000
S4 Earlier Morning Start 2,300 0 57,500 $183,000 $34,000
S5 2-Hammond Bay route restructuring, including improved service to the Departure Bay ferry terminal 3,300 1 66,000 $289,000 $97,000
S6 New route Hammond Bay to Hospital and Malaspina 1,500 1 37,500 $146,000 $46,000
S7 7-Cinnabar/Cedar 3 additional trips per day 700 0 14,000 $56,000 $15,000
2010 - September 10,100 5 222,100 $937,000 $316,000
S8 15-Mal U Connector - extend to South Parkway Plaza (60-minute service) 2,500 1 62,500 $225,000 $61,000
S9 Extend 3-Hospital to Woodgrove 3,800 2 83,600 $356,000 $122,000
S10 90-Intercity Connector 60-minute daytime service & increased evening service 3,800 2 76,000 $356,000 $133,000
Total Short Range Service Options* 24,500 10 554,100 $2,217,000 $692,000

Summary of Proposed Medium Range Service Options (2011-18)
  Service Description Service hours Additional vehicles Additional rides Total cost Net RDN cost
M1 Bus Rapid Transit Phase 1 15-minute peak/30-minute midday, evening, & weekend service 13,800 5 414,000 $1,233,000 $233,000
M2 Extend BRT to Malaspina UC 2,000 2 60,000 $213,000 $66,000
M3 Parksville Qualicum Beach 60-minute local service 3,500 1 70,000 $305,000 $101,000
M4 Downtown-Departure Bay-Country Club Shuttle 4,600 1 92,000 $393,000 $125,000
M5 5-Fairview/6-Harewood 30-minute midday & Saturday service 3,800 0 95,000 $303,000 $57,000
M6 1-Woodgrove, 2-Hammond Bay, & 3-Hospital 15-minute peak period service 7,500 6 187,500 $757,000 $260,000
M7 10-Lantzville 60-minute service 1,100 1 22,000 $114,000 $48,000
M8 7-Cinnabar/Cedar increased service frequency 2,600 1 52,000 $233,000 $81,000
M9 Increased Evening Service 7,900 0 158,000 $630,000 $174,000
M10 15-Mal U Connector increased service frequency 4,700 2 117,500 $428,000 $119,000
M11 90-Intercity Connector 30-minute peak period & 60-minute evening service 3,800 2 76,000 $356,000 $133,000
M12 44-Malaspina UC 10-minute peak period frequency 2,800 2 70,000 $277,000 $92,000
M13 Bus Rapid Transit Phase 2 15-minute weekday service 5,500 0 165,000 $439,000 $45,000
M14 7-Cinnabar/Cedar 30-minute peak period service 2,300 1 46,000 $210,000 $75,000
Total Medium Range Service Options 65,900 24 1,625,000 $5,891,000 $1,609,000

The plan includes 14,400 annual hours of expanded custom transit service, $75,000 annually in additional taxi supplement funding, and $70,000 annually in additional taxi saver funding.

Summary of Proposed Custom Transit Service Proposals
Click Here to download the full 2008 Nanaimo Regional Transit Plan
  Vehicles Hours Taxi Supp. Taxi Saver Description
Short range period
2009 1 2,400 $35,000   Increased handyDART in Nanaimo & increased Taxi Supplement.
2010 2 4,800   $20,000 Increased handyDART in Nanaimo & Oceanside. Increased Taxi Saver.
Medium range period
2011     $20,000 $30,000 Increased Taxi Supplement & Taxi Saver.
2012 1 2,400     Increased handyDART in Nanaimo.
2013     $20,000 $20,000 Increased Taxi Supplement & Taxi Saver.
2014 1 2,400     Increased handyDART in Nanaimo.
2015 1 2,400     Increased handyDART in Oceanside.

Fleet and Facility Requirements

The plan identifies the fleet and facility requirements to support the service plan. The replacement and expansion vehicle requirements for the next ten years are outlined in the table below.

  Replacement vehicles Expansion vehicles Total new vehicles
Conventional Transit 24 40 64
Custom Transit 24 7 31

Supporting Strategies

Supporting strategies are used to encourage greater ridership and improve transit system performance.

Plan Implementation and Monitoring

The Transit Business Plan is not a static document. Transit performance will be monitored and the plan will be updated based on current performance, market information and local priorities. Implementation plans will then be developed each year based on the updated plan.

As part of the ongoing monitoring of the transit business plan, BC Transit will provide annual monitoring reports to the RDN, which will also include benchmarking against other comparable transit systems, using Key Performance Indicators (KPIs). These KPIs can be used to prioritize the service proposals and to monitor the performance of these new services once they have been implemented. Transit service design guidelines will also be used to evaluate service proposals.

The Transit Business Plan includes a well-defined process to evaluate service requests received by the RDN. If the request can be accommodated with little or no impact on the existing service and passengers, it may be considered for implementation immediately. Other requests would be evaluated as part of the annual service plan updating process, using the KPIs and service design guidelines. Service requests involving expanded coverage to new areas would require a further assessment of size and density of the proposed new service area and the efficiency with which it can be served.

Click Here to download the full 2008 Nanaimo Regional Transit Plan

Last Modified:  Feb 10, 2017
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