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Service Information

Our Customer Service Commitment

When you purchase a bus ticket or put your money in the fare box to ride, we want to meet or exceed your expectations. Regional Transit is committed to providing you with a positive experience on public transit, including a safe ride, on-time buses, courteous operators, easily-accessible information, and clean, comfortable buses.


Mobility Aids on board the Low-floor Bus

Maximum mobility aid dimensions that can be safely accommodated on low-floor buses:

Length: 76cm/30 inches
Width: 73cm/29 inches
Evaluation of mobility aids and passenger orientation to the low-floor bus can be arranged by calling 390-4531 in Nanaimo, and 954-1001 in Parksville/Qualicum Beach (School Dist. #69).
Last Modified:  Feb 10, 2017
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