1. By Phone:
Our automated system is always available to help you plan your trip. Call our Customer Information numbers at
- 390-4531 – Nanaimo Area:
- 954-1001 – Parksville/Qualicum Beach Area
2. Printed Rider’s Guide
Plan your trip using the Regional Transit Rider’s Guide. It includes all route schedules, transit system maps and information on special services.
Please check “Using the Timetable” in the Rider’s Guide for helpful hints on how to read the route schedules and plan your trip.
The Regional Transit Rider’s Guide is available at 22 locations throughout the Region. Click on “Where can I get a printed Rider’s Guide?” for locations.
3. Use our On-Line Routes and Schedules
Just click on Schedules, Routes, and Maps for a complete listing of all routes in the Regional Transit system. Clicking on a Route Name and Number provides information on all Route stops, destinations, and departure and arrival times.
Reading the Route Schedule from left to right will tell you how much time it takes to get from one point to another. Reading down the Route Schedule indicates how frequently the bus operates. A dash — indicates no service to this timing point.
Wheel chair of scooter accessible trips are indicated with a coloured background. All accessible buses are equipped with bike racks.
4. Be Ready to Ride
Once you have your trip planned and you’re ready to ride, head to your nearest bus stop with your tickets, monthly pass, day pass or correct change. Arrive about 5 minutes before the scheduled departure and watch for your bus.