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Septage Receiving and Pump and Haul Service

Septage Receiving

Approximately 12,000 homes in the RDN use onsite systems, often septic systems, to treat wastewater. Periodically, septic tanks must be pumped out. After a tank is pumped out, septage may be taken to an RDN septage receiving facility for treatment and disposal.

The regular septage disposal user rate is $0.23 per Imperial gallon. The rate for properties with an approved Holding Tank Registration (Pump and Haul) is $0.01 per Imperial gallon.

Pump and Haul

Holding tank waste is less concentrated than septic tank waste (septage) and costs less to treat than regular septage. Holding tanks must also be pumped more frequently than septic tanks. The RDN offers a reduced rate to eligible properties with holding tanks. Click here to apply for a reduced septage disposal user rate

Permanent Rate Reduction
Typically pump and haul services are used by properties which cannot connect to public wastewater systems and are unable to obtain a conventional onsite system. Those using pump and haul services first obtain authorization from Island Health to install a holding tank for wastewater disposal.

Temporary Rate Reduction
Under certain circumstances, residents may apply for a reduced septage disposal user rate for up to 90 days if their onsite system has malfunctioned and will be repaired.

Information For Septage Haulers

Only septage from within RDN boundaries is accepted at RDN facilities. Each hauler must provide proof where the load came from to discharge to RDN facilities. We randomly sample the septage to ensure prohibited waste substances are not discharged.

Septage haulers must ensure that valid permits exist for pump and haul wastes or they will be charged the full rate of $0.23 per gallon. The RDN audits the receipts to confirm the origin of the trucked wastes.

RDN septage receiving facilities are located at:

Pump and Haul
French Creek Pollution Control Center
957 Lee Road, Parksville
8:00 am to 4:00 pm, Monday to Friday
7:00 am to 3:00 pm, Saturday
8:00 am to 10:00 am, for emergencies only, on Sunday and Statutory Holidays

Chase River Pumping Station
1174 Island Highway, Nanaimo
7:00 am to 7:00 pm daily

  • Unless there is an emergency, no dumping is allowed after hours.
  • TO ACCESS RDN FACILITIES DURING AN AFTER-HOURS EMERGENCY SITUATION CALL 1-800-862-3429.
  • Note, your company will be charged if staff incur overtime for your after-hours request. Charges for this service are approximately $100 per hour.


Wastewater Services | 6300 Hammond Bay Road | Nanaimo, BC V9T 6N2 | E-mail: rcu@rdn.bc.ca
Telephone: 250-390-6560 (Nanaimo) 250-954-3792 (Oceanside) 1-877-607-4111 (Toll Free)
1-800-862-3429 (Emergency) | 250-390-1542 (Fax)