Use our SepticSmart Kit and Brochure to keep your system working properly for years to come. Attend a SepticSmart workshop for a printed kit.
For more information, check out the SepticSmart FAQs or read the SepticSmart Newsletter.
3rd Floor, 6475 Metral Drive
498 Alberni Highway
If records are not available, contact an Authorized Person to locate your system. An Authorized Person is a Registered Practitioner (registered through ASTTBC) or a Professional (registered through EGBC). See the links under Maintenance and Repairs for more information.
Onsite systems are regulated by the Ministry of Health and Island Health through the Sewerage System Regulation. Regulations require you to hire "Authorized Person" for most work on your system. Authorized Persons are defined under the regulation as Registered Practitioners or Professionals.
ASTTBC maintains a list of Registered Practitioners. To find one in your area, call 604-585-2788 (local 236) or visit their ROWP Finder website (search under the "Island Health" Health Authority Region).
EGBC maintains a list of qualified Professional Engineers and Geoscientists. To find one in your area, call 1-888-430-8035 or visit their website.
Wastewater Services | 6300 Hammond Bay Road | Nanaimo, BC V9T 6N2 | E-mail: firstname.lastname@example.org
Telephone: 250-390-6560 (Nanaimo) 250-954-3792 (Oceanside) 1-877-607-4111 (Toll Free)
1-800-862-3429 (Emergency) | 250-390-1542 (Fax)