Bylaw Services - COVID-19 Information
How to Report a COVID-19 related Infractions?
To report potential infractions of Quarantine or Self-isolation Orders, contact Island Health:
- VIslandHealth.Info [at] viha.ca
To report a Provincial health infraction (food premises, including restaurants, mobiles, and grocery stores as well as personal service establishments and pools), contact Island Health:
- Parksville: HPES.Parksville [at] viha.ca or 250-947-8222
- Nanaimo: HPES.Nanaimo [at] viha.ca or 250-755-6215
To report a municipal issue (gatherings at community facilities such as community halls, museums, places of worship, tourist enterprises, recreational facilities and private property), contact RDN Bylaw Services:
- bylawservices [at] rdn.bc.ca or 250-390-6559
To report a concern related to a Provincial Park, contact BC Parks at:
- Online at: www.env.gov.bc.ca/bcparks/info/feedback/
- parkinfo [at] victoria1.gov.bc.ca
To report price gouging and reselling of essential goods and supplies, please click here to use the following online form
The role of Bylaw Services is to obtain compliance with regulations to ensure the protection of neighbours and the community within the Regional District of Nanaimo (RDN). Bylaw enforcement officers will work with those willing to correct infractions however officers have a range of tools to ensure compliance ranging from issuing tickets to obtaining court orders and injunctions.
The mandate of the Bylaw Enforcement Officers is to identify, investigate, mediate and resolve bylaw violations and provide enforcement services to all departments and Electoral Areas within the Regional District of Nanaimo. The RDN also provides bylaw enforcement to the District of Lantzville by way of service agreement.