Regional District of Nanaimo | Water & Utility Services

Water and Utility Services

The RDN supplies drinking water to nine small communities in central Vancouver Island. The sources of water for each community are from groundwater wells, surface waters, or a combination of both. Further information is available by clicking on the "RDN Water Service Areas" button below. To report water system AFTER-HOURS EMERGENCIES, please click the tab below. 

After-Hours Emergency Contact Information
Water and Utility services
Water System Owner/Operator Emergency Phone Number
RDN Water Service Areas (Nanoose Bay, San Pareil, French Creek, Melrose Terrace, Whiskey Creek, Westurne Heights, Decourcey (Yellowpoint), Rivers Edge, and Surfside) 1-800-862-3429
Deep Bay Improvement District 250-757-9312
Bowser Waterworks District 250-757-8363
Qualicum Bay Horne Lake Waterworks District 250-757-8507
Little Qualicum Waterworks District (Dashwood) 250-752-6266
Town of Qualicum Beach 250-752-6921
EPCOR French Creek 250-951-2460
City of Parksville 250-248-5412
District of Lantzville 250-390-4006
City of Nanaimo 250-758-5222
North Cedar Improvement District 250-722-3711
Southwest Extension Waterworks 250-753-5449

Click Here for Private Well Water Testing

Drinking Water Supplies

watersmart-communities englishman-river-water-service /faqs-water-quality

Water Bills, Water Rates, and Alerts

/user-rates /faqs-water-use /water-sewer-alerts Emergency Response & Contingency Plan

Water Conservation

/watering-restriction-map /team-watersmart /rdn-rebates Water Conservation Plan

Water Development & Other Services

9904fad Development Cost Charges -pending- /rdn-sewer-systems /street-lighting /cross-connection-control-program Storm Water Drainage