Regional District of Nanaimo | Water & Utility Services

Water & Utility Services

The RDN supplies drinking water to nine small communities in central Vancouver Island. The sources of water for each community are from groundwater wells, surface waters, or a combination of both. Further information is available by clicking on the "RDN Water Service Areas" button below. To report water system AFTER-HOURS EMERGENCIES, please click the tab below. 

After-Hours Emergency Contact Information
Water System Owner/Operator Emergency Phone Number
RDN Water Service Areas (Nanoose Bay, San Pareil, French Creek, Melrose Terrace, Whiskey Creek, Westurne Heights, Decourcey (Yellowpoint), Rivers Edge, and Surfside) 1-800-862-3429
Deep Bay Improvement District 250-757-9312
Bowser Waterworks District 250-757-8363
Qualicum Bay Horne Lake Waterworks District 250-757-8507
Little Qualicum Waterworks District (Dashwood) 250-752-6266
Town of Qualicum Beach 250-752-6921
EPCOR French Creek 250-951-2460
City of Parksville 250-248-5412
District of Lantzville 250-390-4006
City of Nanaimo 250-758-5222
North Cedar Improvement District 250-722-3711
Southwest Extension Waterworks 250-753-5449

Click Here for Private Well Water Testing

Drinking Water Supplies

watersmart-communities englishman-river-water-service /faqs-water-quality

Water Bills, Water Rates, and Alerts

/user-rates /faqs-water-use /water-sewer-alerts Emergency Response & Contingency Plan

Water Conservation

/watering-restriction-map /team-watersmart /rdn-rebates Water Conservation Plan

Water Development & Other Services

9904fad Development Cost Charges -pending- /rdn-sewer-systems /street-lighting /cross-connection-control-program Storm Water Drainage