Water & Utility Services
The RDN supplies drinking water to nine small communities in central Vancouver Island. The sources of water for each community are from groundwater wells, surface waters, or a combination of both. Further information is available by clicking on the "RDN Water Service Areas" button below. To report water system AFTER-HOURS EMERGENCIES, please click the tab below.
- After-Hours Emergency Contact Information
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Water System Owner/Operator Emergency Phone Number RDN Water Service Areas (Nanoose Bay, San Pareil, French Creek, Melrose Terrace, Whiskey Creek, Westurne Heights, Decourcey (Yellowpoint), Rivers Edge, and Surfside) 1-800-862-3429 Deep Bay Improvement District 250-757-9312 Bowser Waterworks District 250-757-8363 Qualicum Bay Horne Lake Waterworks District 250-757-8507 Little Qualicum Waterworks District (Dashwood) 250-752-6266 Town of Qualicum Beach 250-752-6921 EPCOR French Creek 250-951-2460 City of Parksville 250-248-5412 District of Lantzville 250-390-4006 City of Nanaimo 250-758-5222 North Cedar Improvement District 250-722-3711 Southwest Extension Waterworks 250-753-5449
Click Here for Private Well Water Testing
Drinking Water Supplies
watersmart-communities https://rdn.bc.ca/water-quality-tests englishman-river-water-service /faqs-water-quality
Water Bills, Water Rates, and Alerts
/user-rates /faqs-water-use /water-sewer-alerts Emergency Response & Contingency Plan
Water Conservation
/watering-restriction-map /team-watersmart /rdn-rebates Water Conservation Plan
Water Development & Other Services
9904fad Development Cost Charges -pending- /rdn-sewer-systems /street-lighting /cross-connection-control-program Storm Water Drainage