Water and Utility Services
The RDN supplies drinking water to nine small communities in central Vancouver Island. The sources of water for each community are from groundwater wells, surface waters, or a combination of both. Further information is available by clicking on the "RDN Water Service Areas" button below. To report water system AFTER-HOURS EMERGENCIES, please click the tab below.
After-Hours Emergency Contact Information
| Water System Owner/Operator | Emergency Phone Number |
| RDN Water Service Areas (Nanoose Bay, San Pareil, French Creek, Melrose Terrace, Whiskey Creek, Westurne Heights, Decourcey (Yellowpoint), Rivers Edge, and Surfside) | 1-800-862-3429 |
| Deep Bay Improvement District | 250-757-9312 |
| Bowser Waterworks District | 250-757-8363 |
| Qualicum Bay Horne Lake Waterworks District | 250-757-8507 |
| Little Qualicum Waterworks District (Dashwood) | 250-909-3005 |
| Town of Qualicum Beach | 250-752-6921 |
| EPCOR French Creek | 250-951-2460 |
| City of Parksville | 250-248-5412 |
| District of Lantzville | 250-390-4006 |
| City of Nanaimo | 250-758-5222 |
| North Cedar Improvement District | 250-722-3711 |
| Southwest Extension Waterworks | 250-753-5449 |
Click Here for Private Well Water Testing
Drinking Water Supplies
watersmart-communities https://rdn.bc.ca/water-quality-tests englishman-river-water-service https://www.rdn.bc.ca/climate-smart-water-planning
Water Bills, Water Rates and Alerts
/user-rates /household-water-use /water-sewer-alerts Emergency Response & Contingency Plan
Water Conservation
/watering-restriction-map /team-watersmart /rdn-rebates Water Conservation Plan
Water Development and Other Services
Realtor Utility Lookup Tool Development Cost Charges connect-rdn-water /rdn-sewer-systems /street-lighting /cross-connection-control-program Storm Water Drainage