Payment Information, Electronic Billing and Forms

*Please note that the discount due date has been extended to September 8, 2020 due to COVID-19. For additional details on this year's bill changes visit: rdn.bc.ca/frequently-asked-questions.

Payment Options

Pre-Authorized Withdrawal

• Authorize the Regional District to automatically withdraw the billed amount owing from your account on the discount due date by completing the Application for Pre-Authorized Withdrawal.

Internet/telephone banking - through your financial institution

• Search using "Nanaimo" in the payee search field and be careful to choose Regional District of Nanaimo Utilities from the pick list.
• Examples, NANAIMO (REGIONAL DISTRICT)-UTL or Nanaimo (Reg. Dist.) Utilities

By mail

Make cheques payable to the Regional District of Nanaimo and include your remittance stub.

In person

Due to Covid-19 safety protocols, we are NOT accepting cash payments at the RDN office. We strongly encourage customers to pay through their financial institution via online or telephone banking.

We are currently accepting in-person payments by cheque and debit only:

• To pay by cheque, place a cheque and attached invoice stub in the mail slot located to the right of the front (west) main administration door at 6300 Hammond Bay Rd.
• Debit payments will be accepted by appointment only. To set up an appointment, please contact (250) 390-4111.

Email Billing

Receive your invoice via email by completing the Application for Email Bill Notification.

Other Forms

• Change your Pre-Authorized Withdrawal Account

If your bank account has changed be sure to notify the RDN of your new banking information if you are signed up for Pre-Authorized Withdrawal

• Change your Email Address

Change your email address with us anytime by completing the Change your Email Address form.

• Utility Certificate Agreement and Application Form

  This is a PIN based, billable search for professionals (ie. lawyers offices, notaries public) who need information to complete the sale or transfer of property.

• Corporate Credit Card Authorization form for Cedar Landfill and Church Rd Transfer Station

This authorization will allow the RDN to keep a record of a corporate credit card for payment at the Cedar Landfill and Church Rd Transfer Station.