Payment Information, Electronic Billing and Forms

Updated on May 18, 2022

Payment Information, Electronic Billing and Forms

Payment Options

Pre-Authorized Withdrawal

Authorize the Regional District to automatically withdraw the billed amount owing from your account on the discount due date by completing the Application for Pre-Authorized Withdrawal
To change or terminate your pre-authorized withdrawal, use the Change or Termination of Pre-Authorized Withdrawal form.

Internet/telephone Banking - through your financial institution

Search using "Nanaimo" in the payee search field and be careful to choose Regional District of Nanaimo Utilities from the list.
Examples, NANAIMO (REGIONAL DISTRICT)-UTL or Nanaimo (Reg. Dist.) Utilities

By Credit Card

Must Link and Register through Online Services to pay by credit card.
Credit card payments are subject to a 1.75% service charge.

By Mail

Make cheques payable to the Regional District of Nanaimo and include your remittance stub.

In Person

To pay by cheque, place a cheque and attached invoice stub in the mail slot located to the right of the front (west) main administration door at 6300 Hammond Bay Rd (entrance on Calinda).
Cash and Debit payments are accepted Monday to Friday from 8:30 a.m. to 4:30 p.m.

Online Services

May 18, 2022 - Please see SERVICE ALERT

Set up your utility account online to view your account information such as your current utility invoice, billing summary and transactions. You will also have the option to have your invoice emailed to you. Click here to register.

See the complete step-by-step instructions here.

Other Forms

If your bank account has changed and you are signed up for Pre-Authorized Withdrawal, be sure to notify the RDN of your new banking information.

Change your Pre-Authorized Withdrawal Account

This authorization will allow the RDN to keep a record of a corporate credit card for payment at the Cedar Landfill and Church Rd Transfer Station.

Corporate Credit Card Authorization form for Cedar Landfill and Church Rd Transfer Station

This is a PIN based, billable search for professionals (ie. lawyers offices, notaries public) who need information to complete the sale or transfer of property.