Curbside Collection Program Overview

Curbside Collection

Curbside Collection


SERVICE ALERT - Curbside Collection Service Disruption for Monday December 21, 2020 - RB Routes (South Wellington, Cassidy, Cedar, Gabriola)

Due to winter conditions, curbside collection has been suspended for all RB routes (South Wellington, Cassidy, Cedar, Gabriola) today, December 21. To make up for the missed collection, Waste Connections will be collecting the missed materials as follows:

  • RB 1, 2 & 3 (South Wellington, Cassidy and Cedar) - Waste Connections will try to collect the missed material for the next 2 days, December 22 and December 23. If not picked up by 5 p.m. on December 23, please set out the material on your next garbage collection day.
  • RB 4 (Gabriola) - Waste Connections will be collecting BOTH GARBAGE and RECYCLING on your next collection day, December 29. Please note, only GARBAGE and RECYCLING will be collected, there will be no FOOD WASTE collection on December 29. Please have your GARBAGE and RECYCLING CARTS out at the curb by 8 a.m. to sure they are collected. Regular collection will resume the week of January 4, 2021.

We apologize for any inconvenience.

Download the RDN Curbside App for up-to-date curbside collection alerts, and to view your collection schedule and receive collection notifications. 


COVID-19 UPDATE 

  • Additional precautions have been put in place to protect the collection drivers:
    • All garbage must be bagged and securely tied, including all paper towels, tissues, toilet paper, face masks, gloves, and disposable sanitary wipes (flushable and compostable) - these items cannot be disposed of in your recycling nor food waste containers.
    • If someone in your household is sick, double-bag and securely tie all personal waste.
  • Waste that does not adhere to the above guidelines will be LEFT BEHIND, NO EXCEPTIONS.

To stay updated on all departments visit www.rdn.bc.ca/pandemic.


How It Works

The RDN curbside collection service is provided to all RDN residential single family dwellings in the following communities (with the exception of City of Nanaimo residents who are serviced by City of Nanaimo Public Works):

  • Area A - Cassidy, Cedar, Yellowpoint, South Wellington
  • Area B - Gabriola
  • Area C - Extension, Arrowsmith-Benson, East Wellington, Pleasant Valley
  • Area E - Nanoose Bay
  • Area F - Coombs, Hilliers, Errington
  • Area G - French Creek, Dashwood, Englishman River
  • Area H - Shaw Hill, Qualicum Bay, Deep Bay, Bowser
  • District of Lantzville
  • City of Parksville
  • Town of Qualicum Beach
  • Snaw-Naw-As First Nation

Automated Curbside Collection

In October 2020, the RDN will be transitioning from the current manual curbside collection service to the new automated curbside collection service - a cleaner, safer and smarter way to collect waste. Simply roll your carts to the curb on your scheduled collection day. The new collections truck will empty the carts and return them back to the curb using a mechanical arm operated by the crew from inside the cab of the truck.

Starting October 1, 2020, RDN residents must start using their assigned automated collection carts for curbside collection.

Waste placed in the new collection carts before October 1 will not be picked up.

calendar Collection will remain the same as the 2020/2021 collection schedule. Click here to check your schedule.

  • Food waste is collected weekly in your food waste cart;
  • Garbage is collected every two weeks in your garbage cart, alternating weeks with your recycling; and
  • Recycling is collected every two weeks in your recycling cart, alternating weeks with your garbage.

Collection Cart Delivery

Cart Delivery

Between July 13 and September 15, 2020, RDN's contractor, Waste Connections will be delivering a set of three-wheeled carts - one for garbage, one for recyclables and one for food waste - to each RDN residential household along with an information guide (except City of Nanaimo residents who are already on automated collection serviced by the City of Nanaimo Public Works). The new carts may be delivered separately. If you have not received all three carts by September 15th, please report it via the Online Portal (link will not be active until September 15th). For more information regarding the carts, the new service, billing and much more click here to access the FAQ.


What Goes Where

For detailed information on acceptable materials and which items go in which cart, please refer to the What Goes Where guide.

 App Unsure of where an item should go? Use the What Goes Where lookup tool to search hundreds of items.


Missed Collection

To report a missed collection or for other service questions, please call Waste Connections of Canada at 250-248-8109 or toll-free at 1-866-999-8227.