To report a streetlight outage, please call 1-877-607-4111, or e-mail rcu [at] rdn.bc.ca with the location/description of the streetlight outage. Streetlight repairs typically take 1-2 weeks from the date reported.
Currently within the RDN there are 7 different streetlighting local service areas.
Bylaw 789, Fairwinds streetlighting
Bylaw 869.01, Morningstar streetlighting
Bylaw 909, Sandpiper streetlighting
Bylaw 1062, French Creek Village streetlighting
Bylaw 791, French Creek/Nanoose rural streetlighting
Bylaw 1048, Highway 4 Intersection streetlighting
Bylaw 1353, Englishman River streetlighting
The different services areas are non-contiguous, self contained areas that are financially supported by the properties that encompass each individual service area. The boundaries of the service areas can be expanded to provide streetlighting to adjoining properties at any time as long as the service area is able to financially support the additional expense and there is a means for installing additional streetlights on BC Hydro power poles.
There are only two types of streetlights within the RDN streetlighting local service areas. There is the most common cobra-head streetlights that you see attached to hydro poles and there are several different styles of ornamental streetlights which are independent, free-standing and serviced through underground wiring in newer subdivisions.
The RDN has a contract with a electrical contractor to maintain and repair all the ornamental streetlights within its local services areas. BC Hydro looks after the repair and maintenance of all other streetlights, but the work order must come from the municipality in which the light resides.
Getting Streetlight Service
To join or create a streetlighting service area and get streetlights installed, please submit a letter or email to the General Manager of Regional & Community Utilities. Generally speaking, a request may be supported as follows:
Where there is a need to improve vehicle and pedestrian safety;
Where a series of lights is needed (not just one);
Where there is written documentation of neighbourhood support; and
Where the owners who benefit from the streetlighting service are willing to pay the costs of installation and annual hydro usage.
BC Hydro may able to install streetlight davit arms on existing hydro poles at no charge, if secondary wiring is already present on the poles. However, written support from the neighbourhood is required before an estimate will be prepared.