COVID-19: RDN Response
Monitoring and Preparedness
The Regional District of Nanaimo (RDN) is actively monitoring information provided by federal and provincial agencies regarding the Coronavirus (COVID-19). The RDN will continue to follow the directives of the health officials as the situation evolves.
- The RDN coordinates with Health Emergency Management BC (HEMBC), Island Health, Emergency Management BC (EMBC) as well as community partners.
- The RDN has initiated meetings involving key staff who will identify and plan for the response to COVID-19, should the risk escalate.
- The RDN has an Emergency Plan and has developed business continuity plans specific to this situation.
Click on the Departments below for detailed service and program information:
- Recreation and Parks Services
Update April 8, 2022
As of April 8, 2022 'proof of vaccination' passports and photo identification are no longer required to enter Oceanside Place Arena and Ravensong Aquatic Centre or to participate in or watch department programs or events.
While masks are no longer mandatory in Ravensong Aquatic Centre or Oceanside Place Arena or while participating in department programs, participants who wish to wear them are welcome to do so.
Provincial Health Orders may continue to evolve. We will continue our efforts to inform you of any significant changes as information comes available.
Province of BC COVID information: https://www2.gov.bc.ca/gov/content/covid-19/info/response
- There are no schedule changes at this time.
Due to staff shortages, temporary closures and/or cancelled sessions may be required at Ravensong Aquatic Centre The RDN continues to make every effort to remain open and apologizes for any inconvenience to our patrons. Schedule changes will be posted to this page or call 250-752-5014 for more information.
- Masks are no longer mandatory on RDN transit vehicles.
- For lost and found, please call in advance: 250-390-4531.
- Solid Waste - Curbside Collection, Regional Landfill and Church Road Transfer Station
- The RDN’s solid waste facilities remain open, but at reduced capacity, with regularly scheduled hours of operation 8 a.m. - 5 p.m., 7 days a week. Residential customers should expect lengthy delays and note that weekends are typically busier.
- The two facilities accept debit and credit and the public is encouraged to use ‘tap.’ Cash will not be accepted at this time.
- Commercial traffic is being given priority at both locations.
- For the latest information go to rdn.bc.ca/solid-waste-and-recycling
Curbside Collection Service
- Additional precautions have been put in place to protect the collection drivers:
- The following items must be bagged and securely tied:
- all tissues, toilet paper, face masks, gloves, and disposable sanitary wipes (flushable and compostable) - these items cannot be disposed of in your recycling nor food waste containers.
- If someone in your household is sick, double-bag and securely tie all personal waste.
- The following items must be bagged and securely tied:
- Waste that does not adhere to the above guidelines will be LEFT BEHIND, NO EXCEPTIONS.
- Administration Building
- Masks are no longer mandatory in RDN facilities.
- Residents may continue to access RDN services via phone, email, or the new building and bylaw web portal. Call the RDN at 250-390-4111 or 1-877-607-4111 or email inquiries [at] rdn.bc.ca (inquiries[at]rdn[dot]bc[dot]ca) with questions or to schedule an appointment if needed.
- The RDN’s new web portal is a convenient means of making building permit applications 24/7 without having to travel to the RDN office.
- Inspection requests for portal applications can be made through the portal.
- Residents can access the RDN web portal from home, office, or mobile devices.
- RDN staff are available for assistance by telephone or email.
- Click here to apply online.
- Bylaw Services
- Waste Water
- Paper towels and personal hygiene products like used tissues, cleaning cloths, face masks, gloves and sanitary wipes, even the ones that say they are flushable or compostable all go into your garbage, tied securely in a bag. These items do not belong in your green bin or recycling. If someone in your home is sick, please double bag your garbage.
- While having some drinking water set aside for an emergency is always a good idea, the RDN would like to assure residents that the water provided by our nine community water systems is thoroughly treated to destroy all viruses, including coronavirus. Please don’t waste it, but feel confident to use and drink water from the tap.
Residents are reminded and encouraged to take steps to stay healthy and prevent the spread of infections:
- Follow the BCCDC guidelines and orders here.
- Information for anyone concerned that they may have been exposed to, or is experiencing symptoms of COVID-19 can be found here.
- Call Island health's COVID-19 Call Centre to be assessed to determine if you need testing: 1-844-901-8442.
- Non-medical information may be obtained from 1 888-COVID19 (1 888-268-4319).
- BC211 is a service that is available to residents in BC to help seniors in their community with basic needs, including grocery shopping and pharmacy drop-offs and check-ins. Seniors and people who want to volunteer and who are well can dial 2-1-1 or visit: www.bc211.ca/.
- Island Health COVID-19 vaccine information here.
In the interest of public health and safety, we urge you to do everything you can to keep the virus from spreading and follow the health and self-isolation guidelines as recommended by the BCCDC.